ROOT&RADIANCE
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Skin consultations

Start with your skin concerns.

Share your concerns, medical history and previous treatments for individual prescriber review. A consultation may lead to advice, further assessment or treatment; a prescription is not guaranteed.

Everyday care and your choices

Everyday skincare and your choices.

Skin changes do not always need medical treatment. Gentle cleansing, moisturising and sun protection can support everyday skin care. You can continue your usual routine, choose no treatment, or seek advice if something concerns you.

Choose by concern

Find your consultation.

You do not need to select a medicine or strength before starting. The fine lines and skin ageing consultation is available. Acne and hyperpigmentation consultations are coming soon.

Available

Fine Lines & Skin Ageing

Discuss concerns about fine lines and changes in your skin's appearance, alongside your current routine and previous treatments.

Key Ingredients

Examples of actives used (subject to consultation): Tretinoin and Hyaluronic Acid (where clinically appropriate).

From £34

Fine Lines & Skin Ageing Consultation

Start with your questionnaire, then sign in and upload your clinical photos.

Coming soon

Acne

A consultation for acne concerns, including your history of breakouts, current skincare and previous treatment experience.

Key Ingredients

Examples of actives used (subject to consultation): Azelaic Acid and Hyaluronic Acid (where clinically appropriate).

From £30

Coming soon — not yet available to start.

Coming soon

Hyperpigmentation

A consultation for concerns about uneven pigmentation and dark marks, including how they developed and what you have tried.

Key Ingredients

Examples of actives used (subject to consultation): Tranexamic Acid and Hyaluronic Acid (where clinically appropriate).

From £32

Coming soon — not yet available to start.

Individual review

Your concerns come first.

01

Tell us your history

Share your skin concerns, medicines, allergies and previous treatment experience.

02

Prescriber assessment

Your prescriber may recommend everyday skincare, treatment where appropriate, or further assessment with your GP or a dermatologist.

03

Your decision

You can share preferences, ask questions and choose not to proceed with treatment. A prescription is not guaranteed.

Common questions

About your skin consultation

Do I need to choose an ingredient first?

No. Start with your skin concern. Your medical history, previous treatments and preferences help the prescriber assess appropriate care. A prescription is not guaranteed.

Can I start a skin consultation yet?

You can start the fine lines and skin ageing consultation. Acne and hyperpigmentation consultations are coming soon.

What if I have more than one skin concern?

Include your concerns and previous treatments in your assessment. The prescriber may need more information or recommend further assessment.

Do I have to proceed with treatment?

No. You can ask questions and choose not to proceed. A consultation may lead to advice, further assessment or treatment.

Start with a fine lines consultation.

Only requests that meet the online eligibility requirements can proceed to an offer. Complete identity verification before payment; the normal prescribing review follows payment before treatment can be supplied. Your saved formulation and price remain payable for 14 days. Start payment at least 30 minutes before the quote expires. If it expires, complete a new assessment.

Start your fine lines consultation
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